Our Quality Policy
We will provide our customers with products and services that are
We will provide defect free work for our associates and business
We will fully understand the requirements of our customers, our
jobs and the system that support us.
We will conform to these requirements at all times.
We will all have job specific quality objectives, which will be
We will conform to these requirements at all times and continually
improve everything we do.
of Willow is committed to providing a safe and healthy working environment
for all its employees. This policy recognises that this is the responsibility
of management, working in cooperation and consultation with employees,
to ensure ongoing active prevention of injury and illness in our
Willow is committed to the development, implementation and continuous
improvement of a Health and Safety Management System. All employees
will be consulted on OH&S issues and their views and recommendations
will be taken into account in the program development and implementation
This will be
an effective OH&S risk management process to ensure that all
workplace hazards are identified, the associated risks assessed
and appropriate measures are introduced to control these risks;
- All necessary
inspections, maintenance, repairs, cleaning, modifications and
housekeeping will be undertaken with urgency;
- Safe standard
work procedures and systems of work will be developed and implemented;
- All employees
and contractors will be provided with appropriate information,
regular OH&S training and supervision in order to undertake
their duties safely and without risk to health;
- Tasks requiring
specific qualifications, skills or experience will only be undertaken
by those competent to do so;
- All employees
will be provided with appropriate amenities for their comfort
and the physical working environment, will be maintained in a healthy
and safe condition;
- All visitors
to the workplace will be provided with identification badges and
any necessary protective equipment, and adequately supervised
to ensure workplace health and safety; and
rehabilitation and return to work will commence as soon as possible
The Board of
Directors and the Executive Management Team accept overall responsibility
for the effective management of workplace health and safety.
& Supervisor Responsibility
Managers and supervisors at all levels are responsible, within the
scope of their authority, for ensuring that:
- The objectives
of this policy are integrated into work practices;
- The tasks
required for the successful implementation of this organisation’s
risk management program are undertaken; and
are consulted on workplace health and safety matters.
All employees are responsible for:
out their duties in a manner which does not adversely affect their
own health or that of others;
with measures introduced in the interests of workplace health
any OH&S training provided; and
reporting all matters, which may affect workplace health and safety
to their supervisor.
The OH&S Committee has a duty to:
- Promote fulfillment
of this policy’s objectives;
the successful implementation of risk management processes; and
consultation on OH&S matters.
Standard to be achieved
Willow is committed to sustaining a work environment that does not
expose employees to hazards and that provides employees and contractors
with information, training and supervision to enable them to work
safely. Willow will meet all legal and statutory OH&S requirements
and will achieve best practice in the implementation and management
of its OH&S program.
Willow’s OH&S performance will be reported in the Company’s
monthly management reviews.
This policy will be reviewed periodically to accommodate legislative
and organisational changes.
& Community Policy
Willow is committed to continual improvement in performance, efficient
use of natural resources and aspire to zero harm to people and the
Environment and community responsibilities are integral to the way
we do business and we take this responsibility seriously.
assess and manage risks to the environment and communities;
- Achieve leading
industry environmental practices;
- Meet and,
where appropriate, exceed applicable legal, regulatory and best
- Set and achieve
targets that include reducing and preventing pollution;
- Support the
fundamental human rights of employees, contractors and the community
in which we operate;
for the environment and value cultural heritage;
on the responsible use of our products; and
- Develop our
people and provide resources to meet our targets.
of success will be when we achieve our target of zero harm.
CHIEF EXECUTIVE OFFICER